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Back off! - Dealing with bullies and aggressive behaviour

David Bannister

When we ask people on our training courses which negotiating situation they find most challenging they often tell us it involves aggressive behaviour and dealing with bullies.

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When you let “the boss” get involved in the negotiation when they are not prepared

John McMillan

This story is from Politico political website in 2021, when Boris Johnston was king. He got involved in a negotiation which was not his remit. Ever keen to show that Brexit benefits were more than just being able to buy our vegetables…

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Tips for Negotiating with Difficult People

Mark Simpson

One of the questions we often get asked is “How do I negotiate when the other side are aggressive, rude or just nasty?” We have 4 key tips that will help when the going gets tough.

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Damaged goods: A relationship gone bad

Brian Buck

We were excited to have won the RFP, till we started to negotiate the final contract. That’s when excitement turned to anger and collaboration became competition. It was a maddening situation, and it left me wondering, “Do I even want this busines...

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